Reviews For Sport Clips Haircuts of Des Moines - Wakonda on Fleur

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5 rating

I notice that Kelsey has been attentive to her client's needs. She listens and has shown precision haircuts.

1 rating

I have been in with my family several times and have never had any issues until we were in on 10/8/17. My husband had Annie cut his hair while Paige cut our 2 sons hair who are ages 2 & 4. While cutting our 4 yr olds hair, he winced and said ouch. I thought he was just scared of the trimmer by his ear and told him he was going to be ok, but when he said it again and started crying I looked at where Paige was trimming and noticed she had cut him, not once, but twice. I told her he's upset because you cut him. Never at any moment did she even attempt to apologize to him or myself. Instead she dismissively stated it was because he kept moving (I was standing right there and that wasn't the case). I had her immediately end the haircut and had Annie finish the job. When we got home I was looking more closely at my 2 yr olds haircut and noticed she had also cut him behind the ear. My other concerns is if she's cutting everyone with her clippers, what is she spreading around from person to person. I'm writing this review because from the beginning I got the impression Paige was definitely not a "kid" person and would not recommend her to cut any young child's hair. My boys have never been scared to get a haircut and I'd hate to have any other child have that experience. Annie, on the other hand, does a fantastic job with kids and adults. We will definitely make sure to request her if we go back.

5 rating

I've been coming to this store for a couple of years. I think the system for walk-ins continually improves. I've consistently had good friendly service. Retail business is a tough business and finding good quality help is tough. It's impossible to please everyone all the time but this store works at it. 👍

Reply from Sport Clips Haircuts of Des Moines - Wakonda on Fleur :
Thank you for your feedback. We're glad you had a great experience and we look forward to seeing you again soon!

Rated 2.6 out of 5.0 based on 5 Client reviews

1
R R. | August 18, 2017 Overall Experience

"Poorly managed. 1-2 people working and everytime it is an hour wait. Supply and demand..."

1
Chris J | July 17, 2017 Service

"Can you please explain to me and help me understand how a business with hours posted on the front do"